FAQ

Questions, answered

Everything you need to know about our filtration systems, installation, and support.

Most cartridges last 6–12 months depending on usage and water quality. Our app tracks real usage and sends a notification when a replacement is due.

No — most customers self-install in under 30 minutes with the included hardware and step-by-step guide. Professional installation is available in select areas.

Our 7-stage system is certified to reduce lead, chlorine, PFAS, microplastics, fluoride, arsenic, VOCs, and bacteria down to 0.0001 microns.

The remineralization stage adds calcium and magnesium back after filtration, so your water stays balanced and great-tasting.

Every system comes with a 60-day risk-free trial. If you're not satisfied, return it for a full refund — no questions asked.

Still have questions?

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